Intelligent Automation Is the New Wave of Customer Experience in Banking

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What will you learn?

The Banking and Financial Services industry has been really fast in understanding the numerous advantages of Intelligent Automation (IA) and embraced it with enthusiasm. 2020 particularly has been a watershed year due to the global pandemic– bringing the need to closely monitor costs, measure operational efficiencies and upscale ROI. 

Banking enterprises have been leveraging virtual assistants to deliver a superior customer experience. Enterprise Bot’s BankAI will help enterprises to automate routine customer queries, enable smart agent assist & handover, and gain actionable insights for faster and more accurate decision-making.